Simulations for Correct Organizational Decision Making Processes in Sport Events Project Production Management

Sport event organizers often face the possibility of potential planning failure due to the nature of sport itself. That is, once the games begin there is no time for major changes in the organizational process, and that may affect customers’ satisfaction. However, science and information technology offers effective alternatives to overcome this issue. That is, by modeling and testing the effectiveness of different organizational process of the events with the use of specific software. For the purpose of elaboration, in this study, organizational scenarios were simulated prior to a mass sport event’s implementation. As a result, sport managers were provided with a number of organizational alternatives to choose from, in order to make the best decision for planning purposes. An orienteering race registration process was 2 used as a case. However, this simulation process may apply to a number of similar sport management operations, especially to mass sport events