Smile! Your emloyees are watching: how embodied cognitions can influence employees' "Service with a Smile"
| Year of publication: |
2012
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| Authors: | Gabriel, Allison S. |
| Published in: |
The psychologist-manager journal : an official publication of the Society of Psychologists in Management. - Mahwah, NJ [u.a.] : Erlbaum, ISSN 1088-7156, ZDB-ID 20816583. - Vol. 12.2012, 2, p. 73-85
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