Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation
| Year of publication: |
2005
|
|---|---|
| Authors: | Rahman, Shams-ur ; Bullock, Philip |
| Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 1245028. - Vol. 33.2005, 1, p. 73-84
|