Software product assessment based on customer inputs: metrics and managerial implications
| Year of publication: |
2005
|
|---|---|
| Authors: | Damien, Paul ; Krishnan, Mayuram S. ; Meyer, Mary C. ; Ramaswamy, Venkatram |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 21864925. - Vol. 1.2005, 1, p. 44-55
|