SOME-Q : a model development and testing for assessing the consumers' perception of social media quality of small medium-sized enterprises (SMEs)

Tatik Suryani, Abu Amar Fauzi, and Mochamad Nurhadi

Year of publication:	2021
Authors:	Fauzi, Abu Amar
Subject:	Electronic service quality \| Instagram \| marketing \| SMEs \| social media quality \| SOME-Q model \| Social Web \| Social web \| KMU \| SME \| Dienstleistungsqualität \| Service quality \| Konsumentenverhalten \| Consumer behaviour \| Produktqualität \| Product quality \| Qualitätsmanagement \| Quality management

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