SPECIAL REPORT: CHANNELING CUSTOMERS - Deputizing the Customer - Research suggests that combating identity theft will require nothing short of a reorganization around customer security, including proactive communications and an embrace of how the online channel can protect customer interests.
| Year of publication: |
2005
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|---|---|
| Authors: | Dyke, James Van |
| Published in: |
Banking strategies : management insights in financial services. - Chicago, Ill. : BAI, ISSN 1049-1775, ZDB-ID 13442399. - Vol. 81.2005, 1, p. 47-52
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