Stakeholder ontology and mining for improving complex services
Jay Ramanathan; Rajiv Ramnath
Year of publication: |
2013
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Authors: | Ramanathan, Jay ; Ramnath, Rajiv |
Published in: |
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1935-5688, ZDB-ID 24987657. - Vol. 5.2013, 2, p. 65-79
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