In-store personnel managers balance Tesco's scorecard - The UK's largest food retailer has developed its own version of the "balanced scorecard" technique for measuring business performance against specific targets - supplementing traditional financial indicators with measures of performance relating to people, customers and processes. The concept has been converted by Tesco into what it calls a ...
Year of publication:
IRS employment review. - London : Eclipse Publ. Ltd., ISSN 0143-8328, ZDB-ID 2107687X. - 2000, 703, p. 13