Strategic service innovation : a human-centered mixed-methods approach

vorgelegt von Nicolai Krüger

Year of publication:	September 2021
Authors:	Krüger, Nicolai
Publisher:	Osnabrück
Subject:	Human-Centered Design \| Innovation management \| Digital Transformation \| Business Model Innovation \| Technology Acceptance \| Design science \| User experience design \| Prototyping \| Geschäftsmodell \| Business model \| Innovation \| Digitalisierung \| Digitization \| Innovationsmanagement \| Dienstleistungsinnovation \| Service innovation \| Innovationsakzeptanz \| Innovation adoption \| Produktgestaltung \| Product design \| Informationstechnik \| Information technology \| Kundenintegration \| Customer integration

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