Strategies for warranty service in a dual-channel supply chain with value-added service comptition
Year of publication: |
1-15 September 2018
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Authors: | Dan, Bin ; Zhang, Shuguang ; Zhou, Maosen |
Published in: |
International journal of production research. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 160477-6. - Vol. 56.2018, 17 (1/15.9.), p. 5677-5699
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Subject: | dual-channel supply chain | warranty service | value-added service | service level decision | service competition | Lieferkette | Supply chain | Garantie | Warranty | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Spieltheorie | Game theory |
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