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Räumliche Dimensionen des e-Business : sozio-ökonomische Wirkungen der I&K-Technologien
Schlöhmer, Stefan, (2001)
Call Center: die Institutionalisierung von Flexibilität
Holtgrewe, Ursula, (2002)
Review of Virginia Doellgast, Disintegrating Democracy at Work : Labor Unions and the Future of Good Jobs in the Service Economy
Dobbin, Frank, (2013)
"The petri dish and Russian roulette" : working in UK contact centres during the COVID-19 pandemic
Taylor, Phil, (2021)
Call Centres and Human Resource Management: A Cross‐National Perspective
Taylor, Phil, (2004)
Fulfilling the ‘British way’ : beyond constrained choice-Amazon workers' lived experiences of workfare
Briken, Kendra, (2018)