A structural equation modelling approach to assessing the effectiveness of quality improvement initiatives in service organisations : a systematic perspective
Mahmoud M. Yasin; Mário Augusto; Jafar Alavi; Joa︢o Lisboa
| Year of publication: |
2009
|
|---|---|
| Authors: | Yasin, Mahmoud M. ; Augusto, Mário Gomes ; Alavi, Jafar ; Lisboa, Joa︢o |
| Published in: |
International journal of business and systems research. - Genève : Inderscience Enterprises, ISSN 1751-200X, ZDB-ID 2422801-1. - Vol. 3.2009, 3, p. 372-386
|
| Subject: | Strukturgleichungsmodell | Structural equation model | Qualitätsmanagement | Quality management | Dienstleistungssektor | Service industry | Wettbewerbsvorteil | Competitive advantage |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10003897739