Student Complaint Behavior Based on Power Perception: A Taxonomy
| Year of publication: |
2001
|
|---|---|
| Authors: | Su, Chenting ; Bao, Yeqing |
| Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 20507926. - Vol. 22.2001, 3, p. 43-62
|