A Study on the Effects of Dimensions of Service Quality on Customer Satisfaction in the Indian IT Hardware Industry with Special Emphasis on Medium Size B2B Sector
| Year of publication: |
2013
|
|---|---|
| Authors: | Raychaudhuri, P.S. ; Farooqi, Rahela |
| Published in: |
Global business review. - New Delhi [u.a.] : Sage, ISSN 0972-1509, ZDB-ID 20043545. - Vol. 14.2013, 3, p. 507-527
|