Successful large account management : how to hold on to your most important customers and turn them into long-term assets
Year of publication: |
2004 ; 2. ed.
|
---|---|
Authors: | Miller, Robert B. ; Heiman, Stephen E. |
Other Persons: | Tuleja, Tad (contributor) |
Publisher: |
London : Kogan Page |
Subject: | Großkunde | Kundenmanagement |
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