Supervisor and customer incivility as moderators of the relationship between job insecurity and work engagement : evidence from a new context
Fabian O. Ugwu, Ike E. Onyishi, Lawrence E. Ugwu, Jens Mazei, Joy Ugwu, Josephine M. Uwouku, Kwasedoo M. Ngbea
Year of publication: |
2023
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Authors: | Ugwu, Fabian Onyekachi ; Onyishi, Ike E. ; Ugwu, Lawrence Ejike ; Mazei, Jens ; Ugwu, Joy ; Uwouku, Josephine M. ; Ngbea, Kwasedoo M. |
Published in: |
Economic and industrial democracy. - London [u.a.] : Sage, ISSN 1461-7099, ZDB-ID 1498600-0. - Vol. 44.2023, 2, p. 504-525
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Subject: | Customer incivility | driver work engagement | job insecurity | mass transit company | Nigeria | supervisor incivility | Arbeitsverhalten | Work behaviour | Leistungsmotivation | Work motivation | Beschäftigungssicherung | Job security | Arbeitsleistung | Job performance | Beziehungsmarketing | Relationship marketing |
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