Supply chain management for servitised products: A multi-industry case study
Manufacturers are combining products and services to provide greater value to the customer and to facilitate longer more profitable relationships. Organisations that pursue this route are following a strategy of servitisation, which requires the effective management of supply chains. Using a framework developed from the extant literature, case studies were conducted to explore the challenges and opportunities that face the supply chain management function within organisations that are pursuing a servitisation strategy. The case studies indicate that servitised supply chains are different to their production counterparts and need to be more responsive, relying on real-time information.
Year of publication: |
2008
|
---|---|
Authors: | Johnson, Mark ; Mena, Carlos |
Published in: |
International Journal of Production Economics. - Elsevier, ISSN 0925-5273. - Vol. 114.2008, 1, p. 27-39
|
Publisher: |
Elsevier |
Saved in:
Online Resource
Saved in favorites
Similar items by person
-
Supply chain management for servitised products: A multi-industry case study
Johnson, Mark, (2008)
-
Supply chain management for servitised products: A multi-industry case study
Johnson, Mark, (2008)
-
Causes of waste across multi-tier supply networks: Cases in the UK food sector
Mena, Carlos, (2014)
- More ...