SURVEY - 2007 Retailer Customer Satisfaction Survey - When it comes to overall customer satisfaction, employee helpfulness is the key factor
Year of publication: |
2007
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Authors: | Dusharme, Dirk |
Published in: |
Quality digest. - Red Bluff, Calif. : QCI International, ISSN 0278-2642, ZDB-ID 10544501. - Vol. 27.2007, 5, p. 48-53
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