Sustaining total quality management: What are the key issues?
Year of publication: |
1997
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Authors: | Dale, B.G. ; Boaden, R.J. ; Wilcox, M. ; McQuater, R.E. |
Published in: |
The TQM magazine : the international bi-monthly for total quality management. - Bradford : Emerald, ISSN 0954-478X, ZDB-ID 10941800. - Vol. 9.1997, 5, p. 372-380
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