System-Based Quality Dimensions in Fitness Services: Development of the Scale of Quality
| Year of publication: |
2003
|
|---|---|
| Authors: | Chang, Kyungro ; Chelladurai, Packianathan |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 23.2003, 5, p. 65-83
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