Talk or type? The effect of digital interfaces on citizens' satisfaction with standardized public services
| Year of publication: |
2021
|
|---|---|
| Authors: | Prokop, Christine ; Tepe, Markus |
| Published in: |
Public Administration. - Wiley, ISSN 1467-9299, ZDB-ID 1482694-X. - Vol. 100.2021, 2 (04.05.), p. 427-443
|
| Publisher: |
Wiley |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1111/padm.12739 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012538449