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Talk, think, read (if absolutely necessary) : the impact of social, personal, and documentary knowledge on task performance
Trinh, Kim-chi Wakefield, (2009)
Talk, Think, Read (If Absolutely Necessary) : The Impact of Social, Personal, and Documentary Knowledge on Task Performance
Trinh, Kim-Chi Wakefield, (2011)
Organizational memory : why does it matter?
Trinh, Kim-Chi Wakefield, (2008)