Talking and writing our way out of a crisis : Stories can be a management tool to offer perspective and propose a way forward
Purpose – This article aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies. Design/methodology/approach – The briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – Many people coming across the term organizational storytelling will say: “Isn't that what we've always done?” Ultimately, Kopp et al. 's piece, with its emphasis on analysis, is a reminder of the power of language. But it never does any harm to analyze how and why words work. Taking control, collaboration, transparency, honesty … these are textbook examples of good crisis (or any) management practice, and the story of the Chilean miners makes for a lively illustration of these points. Fayol‐Song offers insights into an interesting aspect of China's new economic freedom – the use of their own people by multinationals. She also questions the validity of some corporate judgments. Practical implications – The article provides strategic insights and practical thinking that have influenced some of the world's leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.
Year of publication: |
2012
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Published in: |
Strategic Direction. - Emerald Group Publishing Limited, ISSN 1758-8588, ZDB-ID 2089990-7. - Vol. 28.2012, 4, p. 15-18
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Publisher: |
Emerald Group Publishing Limited |
Subject: | Chile | China | Corporate communications | Crisis management | Leadership | Mining | Organizational learning | Organizational storytelling | Storytelling |
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