Teaching quality in higher education : an introductory review on a process-oriented teaching-quality model
Year of publication: |
2014
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Authors: | Chen, Chung-yang ; Chen, Pei-chi ; Chen, Pei-ying |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 25.2014, 1, p. 36-56
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Subject: | higher education | teaching quality | process reference model | teaching capability maturity | Qualitätsmanagement | Quality management | Hochschule | Higher education institution | Dienstleistungsqualität | Service quality | Studium | University education | Prozessmanagement | Business process management | Hochschullehre | Higher education teaching | Betriebswirtschaftsstudium | Graduate business education |
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