Technology and customer value dynamics in the banking industry : measuring symbiotic influence in growth and performance
Rajagopal
| Year of publication: |
2008
|
|---|---|
| Authors: | Rajagopal |
| Published in: |
Advances in banking technology and management : impacts of ICT and CRM. - Hershey, Pa. [u.a.] : Information Science Reference, ISBN 1-59904-675-X. - 2008, p. 186-201
|
| Subject: | Bank | Technologie | Technology | Electronic Banking | Electronic banking | Kundenwert | Customer value | Unternehmenserfolg | Firm performance | Welt | World |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10003606650