Testing airline passengers' responses to flight attendants' expressive displays: The effects of positive affect
Year of publication: |
2007
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Authors: | Gountas, Sandra ; Ewing, Michael T. ; Gountas, John I. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 1897731. - Vol. 60.2007, 1, p. 81-83
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