Text clustering and summary techniques for CRM message management
| Year of publication: |
2004
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|---|---|
| Authors: | Roussinov, Dmitri ; Zhao, J.Leon |
| Published in: |
Journal of enterprise information management : an international journal. - Bingley : Emerald Group Publ, ISSN 1741-0398, ZDB-ID 21432831. - Vol. 17.2004, 6, p. 424-429
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