The acceptance of responsibility and expressions of regret in organizational apologies after a transgression
| Year of publication: |
2010
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|---|---|
| Authors: | Pace, Kristin M. ; Fediuk, Tomasz A. ; Botero, Isabel C. |
| Published in: |
Corporate communications : an international journal. - Bradford : Emerald, ISSN 1356-3289, ZDB-ID 13343464. - Vol. 15.2010, 4 (12.10.), p. 410-428
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