The Alignment of People, Process, and Tools, Part 1

Smith comments that of the three crucial components for forecasting-people, process, and tools-too many companies are quick to focus on tools without fully appreciating the importance of the other two, people and process. Process design, he contends, is an especially important prerequisite to optimize forecast performance. Parts 2 and 3 of this series will be published in subsequent issues of Foresight. Copyright International Institute of Forecasters, 2009