The ambivalent consumer : a sequential investigation of response amplification in buyer-seller encounters
Year of publication: |
2015
|
---|---|
Authors: | Bush, Victoria D. ; Yang, Lifeng ; Hill, Katerina E. |
Published in: |
Journal of marketing theory and practice. - Statesboro, GA : Assoc., ISSN 1069-6679, ZDB-ID 2034622-0. - Vol. 23.2015, 4, p. 402-414
|
Subject: | Verkaufspersonal | Salespeople | Verkaufsverhalten | Sales behaviour | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour |
-
Trust during retail encounters : a touchy proposition
Orth, Ulrich R., (2013)
-
Linked mystery shopping inventory to customer-seller encounters
Kehagias, John, (2011)
-
Wang, Guocai, (2011)
- More ...
-
Performing under pressure : winning customers through improvisation in team selling
Hill, Katerina E., (2017)
-
Unethically keeping the change while demeaning the act
Yang, Lifeng, (2017)
-
Unethically keeping the change while demeaning the act
Yang, Lifeng, (2017)
- More ...