The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach
| Year of publication: |
2008
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|---|---|
| Authors: | Grigoroudis, Evangelos ; Litos, Charalambos ; Moustakis, Vassilis A. ; Politis, Yannis ; Tsironis, Loukas |
| Published in: |
European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 2430034. - Vol. 187.2008, 3, p. 1346-1357
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