The behavioral consequences of repeated flight delays
Year of publication: |
2012
|
---|---|
Authors: | Ferrer, Juan-Carlos ; Oliveira, Paulo Rocha e ; Parasuraman, A. |
Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 20.2012, p. 35-38
|
Subject: | Luftverkehr | Air transport | Linienverkehr | Scheduled transport | Störungsmanagement | Disruption management | Konsumentenverhalten | Consumer behaviour | USA | United States |
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