The business value of IT : managing risks, optimizing performance and measuring results
Michael D.S. Harris, David Herron and Stasia Iwanicki
| Year of publication: |
[2008]
|
|---|---|
| Authors: | Harris, Michael D. ; Herron, David E. ; Iwanicki, Stasia |
| Publisher: |
Boca Raton, Fla. [u.a.] : CRC Press |
| Subject: | Betriebliches Informationssystem | Business intelligence system | Informationsmanagement | Information management | Wertanalyse | Value analysis | Performance-Messung | Performance measurement | Unternehmen | Informationstechnik |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | xxvi, 266 Seiten Diagramme 24cm |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Literaturangaben Foreword -- Preface -- Introduction -- What does it contribute to the business? -- What should the business expect from ITt? -- How do I measure the value of IT? -- How much it is enough? -- Am I paying too much for IT? -- Why should we care about it governance? -- Who governs IT? -- What frameworks should IT use? -- Are we outsourcing effectively? -- What tools should IT use? -- Why should we measure IT performance? -- How do I measure IT performance? -- Is IT operating effectively? -- Where are we in relation to industry peers? -- How can we do it better? -- How should we change? -- How can we manage IT changes? -- How should IT manage risk? -- How should IT manage its people? -- What should IT expect from the business? |
| ISBN: | 1-4200-6474-6 ; 978-1-4200-6474-2 |
| Classification: | Betriebliche Information und Kommunikation |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003565009