The Call-Center Training Handbook: A Complete Guide to Learning and Development in Contact Centers
| Year of publication: |
2010
|
|---|---|
| Authors: | Wilson, John P. |
| Published in: |
Human Resource Management International Digest. - Emerald Group Publishing Limited, ISSN 1758-7166, ZDB-ID 2082534-1. - Vol. 18.2010, 5
|
| Publisher: |
Emerald Group Publishing Limited |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | non-article |
| Language: | English |
| Other identifiers: | 10.1108/hrmid.2010.04418eae.001 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10014753253