The commodification of race in Singapore: The customer service implications of the other-race effect on tourism and retailing
Year of publication: |
1999
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Authors: | Henderson, Geraldine R. ; Williams, Jerome D. ; Grantham, Kimberly Dillion ; Lwin, May |
Published in: |
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore. - Singapore, ISSN 0217-4561, ZDB-ID 8585015. - Vol. 16.1999, 2, p. 213-228
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