The customer contact approach to services : theoretical bases and practical extensions
Richard B. Chase
| Year of publication: |
2003
|
|---|---|
| Authors: | Chase, Richard B. |
| Published in: |
Operations management ; Vol. 1. - London [u.a.] : Routledge, ISBN 0-415-24925-2. - 2003, p. 271-279
|
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001797858