The customer-led bank: how to retain customers and boost top-line growth
| Year of publication: |
2007
|
|---|---|
| Authors: | Symonds, Matt ; Wright, Tim ; Ott, John |
| Published in: |
Journal of business strategy. - Bingley : Emerald, ISSN 0275-6668, ZDB-ID 6051315. - Vol. 28.2007, 6, p. 4-12
|