The determinants of online customer ratings: a combined domain ontology and topic text analytics approach
Runyu Chen, Wei Xu
| Year of publication: |
March 2017
|
|---|---|
| Authors: | Chen, Runyu ; Xu, Wei |
| Published in: |
Electronic commerce research. - Dordrecht : Springer Science + Business Media Inc., ISSN 1389-5753, ZDB-ID 2106016-2. - Vol. 17.2017, 1, p. 31-50
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| Subject: | Customer ratings | Big data | Text analytics | Aspect-oriented sentiment analysis | Customer value | E-commerce | Electronic Commerce | Data Mining | Data mining | Kundenwert | Beziehungsmarketing | Relationship marketing | Big Data | Online-Handel | Online retailing | Ontologie | Ontology | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s10660-016-9243-6 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011699090