The difference of customer satisfaction and loyalty on the use of point of sale
Yuhelmi Yuhelmi, Surya Dharma, Mery Trianita
| Year of publication: |
2021
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|---|---|
| Authors: | Yuhelmi, Yuhelmi ; Dharma, Surya ; Trianita, Mery |
| Published in: |
International journal of applied management science : IJAMS. - Genève [u.a.] : Inderscience Enterprises, ISSN 1755-8921, ZDB-ID 2471980-8. - Vol. 13.2021, 4, p. 292-301
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| Subject: | customer satisfaction | loyalty | point of sale | POS | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Ladengeschäft | Retail outlet |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJAMS.2021.119750 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012798136