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The effects of decision complexity, information load, and age on consumer decision accuracy
Edwards, Mark Robert, (1979)
Effects of quality and quantity of information on decision effectiveness
Keller, Kevin Lane, (1987)
Preference Judgments and Choice : Is the Prominence Effect Due to Information Integration or Information Evaluation?
Montgomery, Henry, (2018)
Customer satisfaction in a global economy : challenges for the automobile industry
Johnson, Michael D., (1996)
Achieving customer satisfaction, loyalty, and retention through strategic alignment
Johnson, Michael D., (1997)
The nature and methodological implications of the cognitive representation of products
Fornell, Claes, (1986)