The distinction as an innovative dimension of SERVQUAL model for Islamic banks
Year of publication: |
2022
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---|---|
Authors: | Tahir, Safdar Husain ; Ullah, Waseem ; Haider, Mubarak Hussain ; Ullah, Muhammad Rizwan ; Majeed, Mamoona |
Published in: |
International journal of business innovation and research : IJBIR. - Genève [u.a.] : Inderscience Enterprises, ISSN 1751-0260, ZDB-ID 2436046-6. - Vol. 28.2022, 2, p. 246-262
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Subject: | customer loyalty | distinction | Faisalabad | Islamic banks | modified SERVQUAL model | service qualities | Dienstleistungsqualität | Service quality | Islamisches Finanzsystem | Islamic finance | Kundenzufriedenheit | Customer satisfaction | Bankgeschäft | Banking services |
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