The effect of restaurant servers' perceptions of customers' tipping behaviors on service discrimination
Zachary W. Brewster
| Year of publication: |
2013
|
|---|---|
| Authors: | Brewster, Zachary W. |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 32.2013, p. 228-236
|
| Subject: | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Trinkgeld | Tipping behaviour | Personalkontrolle | Employee monitoring | Konsumentenverhalten | Consumer behaviour | Ballungsraum | Metropolitan area | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009718396