The effect of service quality and value of five-star hotel services on behavioral intentions with the role of consumer satisfaction as mediator
Vasco Adato H. Goeltom, Yustisia Kristiana, J. Juliana, Innocentius Bernato, Rudy Pramono
| Year of publication: |
2020
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| Authors: | Goeltom, Vasco Adato H. ; Kristiana, Yustisia ; Juliana, J. ; Bernato, Innocentius ; Pramono, Rudy |
| Published in: |
Journal of Asian finance, economics and business : JAFEB. - Seongnam, Gyeonggi, South Korea : Korea Distribution Science Association, ISSN 2288-4645, ZDB-ID 2929132-X. - Vol. 7.2020, 11, p. 967-976
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| Subject: | Hotel Service | Service Quality | Service Value | Customer Satisfaction | Behavioral Intention | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour | Taiwan |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.13106/jafeb.2020.vol7.no11.967 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012671847