The effect of service quality on customer satisfaction and repurchase intention : focusing on supermarkets in Mongolia
Batsuuri Oyunbazar, Pan-Ting Song, Tae-Won Kang
| Year of publication: |
2020
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|---|---|
| Authors: | Oyunbazar, Batsuuri ; Song, Pan-Ting ; Kang, Tae-Won |
| Published in: |
Journal of international trade & commerce. - Seoul, South Korea : Korea International Trade Research Institute, ISSN 1738-8112, ZDB-ID 2920574-8. - Vol. 16.2020, 5, p. 227-244
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| Subject: | Customer Satisfaction | Repurchase Intention | Service Quality | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Mongolei | Mongolia | Lebensmitteleinzelhandel | Food retailing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.16980/jitc.16.5.202010.227 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012592697