The effect of service quality on customer satisfaction, loyalty, and happiness in five Asian countries
| Year of publication: |
2018
|
|---|---|
| Authors: | Gong, Taeshik ; Yi, Youjae |
| Published in: |
Psychology & Marketing. - Wiley, ISSN 0742-6046, ZDB-ID 2002068-5. - Vol. 35.2018, 6 (22.04.), p. 427-442
|
| Publisher: |
Wiley |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1002/mar.21096 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012083892