The effect of specialization on operational performance : a mixed-methods natural experiment in Danish healthcare services
Year of publication: |
2017
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Authors: | Halkjær, Søren ; Lueg, Rainer |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 37.2017, 7, p. 822-839
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Subject: | Hospital | Natural experiment | Operational performance | Specialization | Length of stay | Readmission rate | Krankenhaus | Dänemark | Denmark | Gesundheitsversorgung | Health care | Performance-Messung | Performance measurement | Experiment | Dienstleistungsqualität | Service quality | Unternehmenserfolg | Firm performance | Gastgewerbe | Hospitality industry |
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