The effect of teams on customer knowledge processing, esprit de corps and account performance in international key account management

Hanna Salojärvi and Sami Saarenketo

Year of publication:	2013
Authors:	Salojärvi, Hanna ; Saarenketo, Sami
Published in:	European journal of marketing : EJM. - Bingley : Emerald Publishing Limited, ISSN 0309-0566, ZDB-ID 189982-X. - Vol. 47.2013, 5/6, p. 987-1005
Subject:	Key-Account-Management \| Key account management \| Arbeitsgruppe \| Team \| Verkaufspersonal \| Salespeople \| Kundenanalyse \| Customer analysis \| Finnland \| Finland

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