The effectiveness of the implementation of ISO 9001 on SMEs performance : the case of an emerging economy
Year of publication: |
2024
|
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Authors: | Alshahrani, Mohammed Awad ; Husain, Khalid Sami |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 41.2024, 1, p. 84-106
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Subject: | Continuous improvement | Customers satisfaction focus | ISO 9001 | Performance | Prevention of nonconformities | Saudi Arabia | SMEs | KMU | SME | Saudi-Arabien | Qualitätsmanagement | Quality management | Unternehmenserfolg | Firm performance | Standardisierung | Standardization | Kundenzufriedenheit | Customer satisfaction | Schwellenländer | Emerging economies | Einführung | Implementation |
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