The effects of a psychological contract breach on customer-directed deviance
Year of publication: |
2022
|
---|---|
Authors: | Gong, Taeshik ; Wang, Chen-Ya |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 138.2022, p. 374-386
|
Subject: | Customer-directed deviance | Ethical climate | Ethical leadership | Forgiveness | Psychological contract breach | Psychological contract violation | Implizite Kontrakte | Implicit contracts | Arbeitsverhalten | Work behaviour | Verhalten in Organisationen | Organizational behaviour | Unternehmensethik | Business ethics | Arbeitspsychologie | Organizational psychology | Betriebsklima | Work climate |
-
Employees' reactions to psychological contract breach : a moderated mediation analysis
Wang, Yau-de, (2014)
-
Liu, Min, (2024)
-
Lapointe, Émilie, (2023)
- More ...
-
Gong, Taeshik, (2021)
-
How does dysfunctional customer behavior affect employee turnover
Gong, Taeshik, (2019)
-
Gong, Taeshik, (2023)
- More ...