The effects of customer dissatisfaction on switching behavior in the service sector
Yoon C. Cho; Juyeon Song
| Year of publication: |
2012
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|---|---|
| Authors: | Cho, Yoon C. ; Song, Juyeon |
| Published in: |
Journal of business & economics research. - Littleton, Colo., ISSN 1542-4448, ZDB-ID 24421042. - Vol. 10.2012, 10, p. 579-591
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010048219